Fast Print Packaging Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us or otherwise collected by us, offline or online, including through this website (Site). In this Privacy Policy, ‘you’ means any party that provides personal information to us, and ‘we’ or ‘us’ means Fast Print Packaging. Please read this Privacy Policy carefully. By providing personal information to us, you consent to our collection, holding, use, and disclosure of your personal information in accordance with this Privacy Policy. Please contact us if you have any questions; our contact details are at the end of this Privacy Policy. If you do not wish to provide personal information to us, you are not required to do so; however, it may affect your use of this Site or the products and services offered on or through it.

1. Collection of Personal Information

Personal Information

The type of personal information we collect from you or from third parties may include:

• Name;
• Contact details, including email address, mailing or street address, and telephone number;
• Payment information such as credit card details;
• Demographic information such as postcode;
• Preferences and opinions;
• Details of products and services we have provided to you or that you have enquired about, and our response;
• Your browser session, geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and browsing behavior;
• Additional personal information that you provide to us directly or indirectly through your use of our Site, associated applications, associated social media platforms, or accounts from which you permit us to collect information; and
• Any other information requested by us and/or provided by you.

Your Use of Our Site

As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

Your Opinion and Feedback

We may contact you to voluntarily respond to questionnaires, surveys, or market research to seek your opinion and feedback. Providing this information is optional. If we receive your personal information from third parties, we will protect it as outlined in this Privacy Policy.

2. Collection and Use of Personal Information

We collect and use personal information for purposes including:

• To enable you to access and use our Site and any associated applications and social media platforms;
• To contact and communicate with you;
• For internal record-keeping;
• For analytics, market research, and business development, including to operate and improve our Site and associated platforms;
• To run competitions or offer additional benefits to you; and
• For advertising and marketing, including to send you promotional information about our products and services, and information about third parties that we consider may be of interest to you.

You may opt out of receiving marketing materials from us by contacting us using the details below or using the opt-out facilities provided in the marketing materials.

3. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Credit reporting agencies and courts, tribunals, and regulatory authorities where you fail to pay for goods or services provided to you;
• Courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights;
• Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located or storing data outside of Australia; and
• Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

Where we disclose your personal information to third parties for these purposes, we will request that the third party adhere to this Privacy Policy regarding handling of your personal information. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, including personal and non-personal information contained in those databases, to the extent permissible by law. This information may be disclosed to a potential purchaser in good faith.

4. Your Rights and Controlling Your Personal Information

(a) Choice and Consent: Providing us with your personal information is optional. You can choose not to provide personal information. By providing your personal information, you consent to the terms of this Privacy Policy and the disclosure or receipt of your personal information for the purposes outlined.

(b) Provision of Third-Party Information: If you provide us with third-party personal information, you warrant that you have the third party’s consent to provide this.

(c) Restrict: You may choose to restrict the collection or use of your personal information. If you previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

(d) Access: You may request details of the personal information we hold about you, subject to certain circumstances outlined in applicable privacy laws. An administrative fee may apply. We may refuse to provide information where permitted by law.

(e) Correction: If you believe any information we hold is inaccurate, outdated, incomplete, or misleading, please contact us. We rely on customers to update personal information as needed and will correct inaccuracies promptly.

(f) Complaints: If you believe we have breached privacy principles, please contact us with details of the breach. We will investigate and respond in writing with the outcome and any actions taken to resolve the issue.

(g) Unsubscribe: To unsubscribe from our email database or opt out of communications, contact us using the details below.

5. Storage and Security

We are committed to ensuring the security of the personal information you provide. We implement appropriate physical, electronic, and managerial procedures to safeguard information and protect it from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, no internet transmission is entirely secure, and transmission is at your own risk. While we take measures to safeguard your information, we cannot guarantee unauthorized disclosure will not occur.

6. Cookies & Web Beacons

We may use cookies on this Site. Cookies are text files placed in your browser to store your preferences. They allow third parties such as Google and Facebook to display our advertisements on your social media and online feeds as part of retargeting campaigns. If you provide personal information, it may be linked to data stored in cookies.

We may also use web beacons (clear GIFs) to monitor visitor behavior and collect data. For example, web beacons can track user visits to specific pages or deliver cookies to a browser. We may use Google Analytics to process data. For details on how Google uses data, visit www.google.com/policies/privacy/partners/.

7. Links to Other Websites

Our Site may contain links to other websites. We do not control these websites and are not responsible for their privacy practices. Exercise caution and review the privacy policies of any external websites you visit.

8. Amendments

This Privacy Policy may be amended from time to time. Your continued use of our Site following any amendments indicates your acceptance of the changes. Check this Privacy Policy regularly to stay informed and ensure you agree with any updates before providing personal information.